ATTACHMENT 1: RATES FOR USING SERVICES VIA BE CHARGE APP

 

This document, attached to the General Conditions that regulate the use of the Services provided to its customers by BE CHARGE S.R.L. (“BE CHARGE” or “BEC”) through the App, describes and regulates the various rates (“Rates”) for the use of the electric vehicle charging service (“Charging Service”) at BEC public charging stations (“BEC Charging Stations”) or compatible third-party operators (“Third-Party Charging Stations”, collectively BEC Charging Stations and Third-Party Charging Stations, “Charging Stations”), which the Customer can access via the App or through the associated RFID card.

 

1. DEFINITIONS

 

1.1. In this document, words and expressions indicated with a capital letter, unless otherwise defined, will have the meaning attributed to them within the General Conditions of which this document is an Attachment and is an integral and substantial part.

 

2. RATES FOR THE USE OF THE CHARGING SERVICE

 

2.1. The use of the Charging Service requires the payment of a fee based on the Rate chosen by the Customer. This fee is all-inclusive and includes all costs related to the Customer’s use of the Service and any taxes for which the applicable legislation provides the right of recourse.

 

3. PAY-PER-USE RATE

 

3.1. The pay-per-use rate corresponds to the price in € (or other currency)/kWh that is applied to the Customer for the use of the Charging Service at the Charging Stations (“Pay-Per-Use Rate”).

 

3.2. The amount charged to the Customer for the use of the Charging Service is calculated by multiplying the kWh delivered by the Pay-Per-Use Rate published in the App concerning the Charging Station chosen by the Customer. The Pay-Per-Use Rate may vary depending on the type of plug chosen by the Customer from the various options available, namely Quick (AC), Fast (DC), Fast+ (DC), and Ultrafast (DC) and from the Charging Service operator in the case of a Third-Party Charging Station.

 

3.3. The Pay-Per-Use Rate applied for the use of the Charging Service may vary depending on the Charging Station chosen by the Customer from those available in the App. In this regard, it should be noted that the amount of the Pay-Per-Use Rates applied for the use of the Charging Service at Third-Party Charging Stations is nevertheless defined by BE CHARGE: this amount may differ i) from the Pay-Per-Use Rate applied for the use of the Charging Service at BEC Charging Stations; and ii) from the rates applied by other operators for recharges performed at their Charging Stations.

 

4. RATE CHANGES

 

4.1 BE CHARGE reserves the right to update, supplement, and/or modify this document for justified reasons, including: (a) reasons of public interest and/or safety; (b) reasons related to compliance with legislative and/or regulatory obligations; (c) reasons related to legislative and/or regulatory changes; (d) reasons related to the implementation of updates and technical improvements to the Services and the App, including any technical updates of the App; (e) reasons related to the improvement or modification of the Services; (f) reasons related to the creation and development of new services by BE CHARGE; (g) technical, organizational, and/or commercial reasons that make modifications necessary without which BE CHARGE would be unable to continue providing the Services covered by these General Conditions; (h) changed market conditions.

 

4.2 Updates to this document will be communicated, with 14 (fourteen) days’ notice (“Notice Period”), by publication on the website https://www.bec.energy/be-charge-app-terms-and-conditions/, and through notification in the App, and by direct communication to the Customer at the email address provided during registration and/or subscription to the Service.

 

5. BILLING FREQUENCY

 

5.1. For charges made with the application of the Pay-Per-Use Rate, the invoice is issued and sent to the Customer at the end of each charging session and includes the fees due for the use of the Charging Service and any extra costs due for the payment of penalties applied pursuant to art. 5.5 of the General Terms and Conditions.

 

5.2. The payment method is specific to each profile linked to the account. For all customers, the payment method associated with their account at the time of subscribing to the Service or, in any case, the one indicated within the Customer’s profile is the usual payment method for the Service. See article 6.4 of the General Conditions for details.

 

5.3. The details of the Rates will be available in the appropriate section of the App and in the same section, the Customer can change, for each profile linked to the account, the Rate without any cost or constraint.